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Paying Rent

The rent for your home and garage is paid directly to Southwark Council.  If you are experiencing any difficulty in paying your rent please call us in the first instance in order for us to help you.   To speak to us or send an email about your rent, please see below:

We can also contact the councils’ benefits team and the Department of Work and Pensions if you need help with a claim for housing benefits or universal credit.

Payment Methods

You can view a range of payment methods by visiting the Southwark Council website at

  • Direct Debit
  • Online payments
  • Request a swipe card to pay at any pay point.
  • Internet banking – Bank: RBS National Westminster Bank, Southwark Branch: Sort Code: 62-22-32, Account Number: 27540022 Account name London Borough of Southwark.

Paying by Telephone

  • The Council’s 24-hour automated telephone (debit or credit card) payment line: 0845 6000 611.

Pram Sheds

If you are interested in renting a pram shed from the TMO you can apply to be put on the waiting list by calling the TMO office. Due to a high demand and limited number of pram sheds the waiting time is long and all applicants must not be in rent arrears.

Paying for a Pram Shed

If you already rent a pram shed from the TMO.  To ensure that your account is always in credit as per the terms of your pram shed agreement, we suggest that you to set up a standing order with your bank and you can do this using the following details:

Pram shed account reference: [Your Last Name] – FCHS – [Shed Number] (must be quoted to ensure any payment credit is paid to the correct pram shed account).

Weekly Rental Charge: £2.50 (current)
Account Name: Fair Community Housing Services
Account Number: 02149595
Sort Code: 30-91-54

If you need any advice on this matter please contact the TMO office.

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Contact Us

Fair Community Housing Services
Horselydown Offices
2 Fair Street

Get in Touch

    Location of the TMO Office

    To get to the Fair Community Housing Services offices from London Bridge Station, walk through the station and exit on Tooley Street. Then turn right and walk along Tooley Street for approximately 10 minutes – passing the Southwark Council offices and Two Bridges Ale House & Kitchen. Our offices are located opposite Potters Fields and adjacent to St Johns Churchyard and playground on the ground floor of 2 Fair Street.

    The nearest bus stops from London Bridge are stops J (Unicorn Theatre) and K (Tower Bridge Road) – buses 47, 343 and 381 alight at both these bus stops.